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2016-17 Quality Council Audit of U of T

As part of its regular cycle of audits, in 2016-17 the Quality Council audited the University of Toronto’s compliance with the UTQAP. All institutions are audited every eight years. This was U of T’s first audit since the implementation of the UTQAP in 2011-12.

Audit Details

What is the UTQAP?

Each publicly assisted Ontario university has developed its own Institutional Quality Assurance Process (IQAP), in which the institution outlines its process for the approval, modification and review of its programs. Our IQAP is called the University of Toronto Quality Assurance Process (UTQAP). All IQAPs have been approved by the Quality Council indicating their alignment with Ontario’s Quality Assurance Framework (QAF).

What and When is an Audit?

Essentially, an audit examines whether we did what we said we would do under our UTQAP. The auditors independently select sample program processes ahead of time, ensuring a reasonable mix of process types (e.g., new program, cyclical review, major modification) and program types (e.g., undergraduate, graduate, campus).

The audit does not assess our program offerings nor the academic content or quality of our programs. Program reviews are a separate process.

There are two parts to a Quality Council audit:

Desk audit—the auditors examine our records of the selected program processes to test whether our practice conforms to our UTQAP.
The Office of the Vice-Provost, Academic Programs (VPAP) is expected to submit documentation about the programs selected for audit in December 2016. The VPAP office coordinates with all divisions to compile the necessary documentation. We expect that most of the documentation is already on file in our office and will work to minimize the amount of work required in the divisions.

Site visit—February 6–8, 2017. Following the desk audit, an audit panel visits U of T to gain a complete understanding of our application of the UTQAP. A site visit schedule is prepared in advance. If you were involved in a program process that is chosen for the audit, you may be invited to a meeting with the auditors to answer questions and address information gaps that arose during the desk audit. If you are participating in a meeting with the auditors, the VPAP office will be in touch with you directly with further information.

Who is Involved?

Note: all communications regarding the audit are handled by the VPAP office, which corresponds with the QC. The QC requests that members of the U of T community not communicate directly with the auditors.

The QC has appointed three auditors plus two QC staff to form the Quality Council Audit Panel for U of T:

  • Wayne Loucks, Associate Professor, Faculty of Engineering, University of Waterloo
  • Christine McKinnon, Professor, Department of Philosophy, Trent University
  • John Pierce, Professor, Department of English Language and Literature, Queen’s University
  • Brian Timney, Executive Director, Quality Assurance
  • Cindy Robinson, Manager, Quality Assurance

U of T participants:

  • Academic stakeholders involved in the processes selected for audit, which may include: deans, chairs, program coordinators, administrative staff and students
  • University representatives: President; Provost and Vice-President; Vice-Provost, Academic Programs
  • Other academic administrators and staff involved in quality assurance processes
  • Members of the Committee on Academic Policy & Programs
What are the Outcomes?

The auditors prepare a summary for posting on the QC website. The summary lists recommendations that support compliance with UTQAP processes. The VPAP office reports to the Quality Council in one year on the University’s response to these recommendations.

Learn More

Quality Council documents (background on how audits are conducted for all Ontario universities):

QC Audit Process

QC Audit Schedule and Reports

University of Toronto information:

Overview of UTQAP